Your privacy matters. Here's how we handle your data at RatePilot.
Last updated: 01/09/2025
RatePilot respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your information when you use our influencer pricing platform.
When you sign up, we collect your email address, name, and team details you provide.
We track how you use RatePilot — which features you access, calculations you run, and platform preferences — to improve our service.
Standard web data like IP address, browser type, and device information for security and performance purposes.
Billing details for subscriptions and token purchases, processed securely through Stripe. We don't store your payment card details.
• We don't sell your data — never have, never will
• We don't share with third parties for marketing purposes
• We don't track you across other websites — our analytics stay within RatePilot
• We don't access your social media accounts — you provide the data you want to analyze
• Provide accurate influencer pricing calculations and market analysis
• Manage your account, billing, and team access
• Send service updates, billing notifications, and support responses
• Improve our algorithms and add new features based on usage patterns
• Ensure platform security and prevent misuse
We use cookies for authentication, preferences, and basic analytics to understand how RatePilot is used. These help us keep you logged in and improve the platform. You can manage cookies in your browser settings. For more details, see our Cookie Policy.
• Access: Request a copy of the personal information we hold about you
• Correct: Update or fix any incorrect information
• Delete: Request deletion of your account and associated data
• Portable: Export your calculation history and team data
• Complain: Contact the Office of the Australian Information Commissioner if you have concerns
Your data is stored securely using industry-standard encryption and access controls. We use trusted service providers (like Supabase and Vercel) that meet high security standards. Data may be processed in servers outside Australia, but only with providers that offer equivalent privacy protections.
We may update this privacy policy as RatePilot evolves. We'll notify you of significant changes via email or through the platform. The "last updated" date at the top shows when changes were made.
For privacy-related questions, data requests, or concerns, contact our privacy team:
privacy@ratepilot.io